Setting Up Coverage Watches in Online Employee Scheduling Software


Setting Up Coverage Watches Welcome to ScheduleAnywhere! This video will show you how to set up and
use Coverage Watches. Coverage Watches help make sure you have the
right people scheduled at the right time and place. Coverages Watches can work in different ways. They can track the number of people, or hours,
scheduled by shift, position, department, skill, explanation or day part (pause). They can also track how many people are not
scheduled, or are scheduled time off. If you use Coverage Watches in conjunction
with Requirement Rows, they can calculate and display a variance, sum, product, ratio,
or percentage (pause). To set up a Coverage Watch, go to Set Up>Coverage
Watch, and click the Add New Coverage Watch button. Give your Coverage Watch a name (pause) and
select the information you want to track. You can track People, Hours, Not Scheduled
or Time Off. By default, Coverage Watches track information
for a given day, but they can be set to track information by day part. A Coverage Watch can display totals or perform
a calculation, if you link it to a Requirement Row. Then select the names, skills, explanations
and shifts you want to track. For example, you could use a Coverage Watch
to calculate how many people are scheduled to work the Day shift. To do this, go to the Shifts tab and click
the “Day” shift (pause), label the Coverage Watch (1. Day Shift) (pause), and click the Save button
(pause). The new Coverage Watch will appear at the
bottom of the schedule. ScheduleAnywhere will automatically count
how many people are scheduled the Day shift each day and display this number in the Coverage
Watch row titled “Day Shift” (pause). Coverage Watches can also work with Requirement
Rows. When a Coverage Watch is linked to a Requirement
Row, the Coverage Watch will no longer display totals, but perform the necessary calculations
to ensure staffing levels are being met. To learn more about Requirement Rows, please
watch the video, “Setting Up Requirements” (pause). In this example, there is a Requirement Row
called “Day Shift Requirement.” This represents the total number of employees needed for the
Day shift each day. To see if the Day shift staffing requirements
are being met, link the Day Shift Requirement Row to the Day Shift Coverage Watch. To do this, create another Coverage Watch
called “Day Shift Variance” (2. Day Shift Variance) (pause), and select the
Requirement Row, “Day Shift Requirements.” Coverage Watches can perform different calculations. In the calculation options, C means coverage,
which is the number of people or hours that match your criteria. R means requirement, which is the number displayed
in the requirement row. In this example, select Variance (C-R) (pause),
which will calculate the difference between the number of Day shifts scheduled and the
number of Day shifts required. In this example, negative values indicate
a staff shortage and positive numbers indicate too many people are scheduled. A value of zero means your requirement is
met. By looking at Day Shift Variance Coverage
Watch, you can see there are not enough people scheduled the Day shift on Tuesday and Thursday. You can also see there are too many people
scheduled the Day shift on Wednesday. As you update and make changes to your schedule,
Coverage Watches help make sure you’re properly staffed. You can use Coverage Watches and Requirement
Rows to perform complex staffing calculations against projections or information for any
day or day part. Some examples of how Coverages Watches can
be used include: PowerPoint Slide(s) Coverage Watch Examples Track people or hours by shift, skill, job,
day part, etc. (IMAGE)
You can use Coverage Watches to track how many people or hours you have scheduled by
shift (pause), skill (pause), job (pause), day part (pause), or any combination of information
(pause). Calculate productivity based on customers,
sales or units (IMAGE)
If you staff against customer counts (pause), sales (pause) or units (pause), you can enter
these values into Requirements Rows for an entire day or a day part. If you know how many employees you need per
customer or how many employees you need based on sales or units, ScheduleAnywhere can show
you if you have enough people scheduled. Remember, you can have different requirements
for different times of the day, positions or jobs. Perform industry-specific staffing calculations (IMAGE)
ScheduleAnywhere can help perform industry-specific staffing calculations. Take healthcare for example. If you enter the number of patients you need
to care for in a day into a Requirement Row, ScheduleAnywhere can calculate the number
of hours per patient day or HPPD in the Coverage Watch. This is done by dividing the number of hours
scheduled by the number of patients. The calculation can be performed by day, shift
of day part. Another healthcare example is acuity-based
staffing. Instead of raw patient counts, the number
of staff scheduled is based on the intensity of nursing care required by each patient. By entering acuity numbers, ScheduleAnywhere
can show you if you have enough nurses scheduled. If your business performs industry-specific
calculations to ensure proper staffing and compliance, ScheduleAnywhere can help! Thank you for your interest in ScheduleAnywhere,
the leading employee scheduling app. For more information, please go to ScheduleAnywhere.com
or call 1-800-874-8801.

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