Fixing a Carriage Jam – HP Photosmart Premium All-in-One Printer (C309a) | HP Photosmart | HP

5 comments

Im getting a successful printer report the printer, prints on paper fine but when I go to print on a cd/dvd I get a "clear carriage jam" I followed all your instructions and still no go

Hi Chris Spiteri,
The printer in this video, the Photosmart Premium C309a doesn’t support CD/DVD writing on the Photosmart C309g and the Photosmart C309h printers.  Please search for C01815807 on HP’s home page or using Google search.  It is the carriage jam trouble shooting documents for the Photosmart printers C309g and C309h.

My printer says error check cartridge on the right ..I replaced it with a new cartridge usually this takes care of the error Not this time ..it still say error remove and replace cartridge ..I removed and replaced the cartridge several times still no go… Help I have a HP Photosmart 2710 all in oneken krow1 second agoMy printer says error check cartridge on

My printer cartridge is stuck in the right position and cannot be moved. I have attempted everything else in this video.

Leave a Reply